Shipping Policy:

    • Domestic Shipping: We offer discreet and secure shipping options for domestic orders within the United States. Packages are typically processed and shipped within three business days after payment confirmation.

    • International Shipping: We ship internationally to select countries where legal. Customers are responsible for knowing and complying with their country’s import regulations. Shipping times may vary based on destination and customs clearance.

    • Shipping Fees: Shipping fees are calculated at checkout based on the shipping method selected and the destination. We offer several shipping options to accommodate different needs.

Refund Policy

At Steroidsonline shop, we strive to ensure your satisfaction with every purchase. Please read our refund policy carefully to understand your rights and obligations regarding refunds.

1. Eligibility for Refunds:

    • Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer service team within 2 days of receiving the item. We may require photographic evidence of the damage or defect for assessment.

    • Order Cancellation: You may cancel your order within 18 hours of placing it, provided it has not yet been processed for shipping. Once an order has been shipped, it cannot be canceled.

2. Refund Process:

    • Damaged or Defective Products: Upon verification of the damage or defect, we will offer you a replacement product or a full refund. Refunds will be issued to the original form of payment used for the purchase.

    • Order Cancellation: If your order is canceled within the allowed timeframe and has not been shipped, a full refund will be issued promptly.

3. Exclusions from Refunds:

    • We cannot accept returns or offer refunds on products that have been opened, used, or tampered with unless they are proven to be defective or damaged upon receipt.

    • Refunds are not provided for changes of mind, personal preferences, or circumstances unrelated to product quality.

4. How to Initiate a Refund:

    • To request a refund for a damaged or defective product or an eligible canceled order, please contact our customer service team at sales@steroidsonlineshop.com Provide your order number and details of the issue to expedite the process.

5. Refund Timeline:

    • Refunds for eligible returns or canceled orders will be processed within 3 business days of approval. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.

6. Contact Us:

    • If you have any questions about our refund policy or need further assistance, please contact our customer service team at sales@steroidsomlineshop.com. We are here to help resolve any issues promptly and ensure your satisfaction.

Note: We reserve the right to modify our refund policy at any time without prior notice. This policy applies to purchases made through https://steroidsonlineshop.com . For more information or specific inquiries, please contact our customer service team.

Return Policy:

    • Returns and Exchanges: Due to the nature of our products, we cannot accept returns or exchanges once the product has been shipped and delivered. This policy ensures product integrity and compliance with health and safety regulations.

    • Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact our customer service within 2 days of receipt. We may require photographic evidence of the damage or defect for assessment.

    • Refunds: Refunds are issued only in cases where the product is proven to be defective or damaged beyond use. Refunds will be processed within 3 business days after approval and will be issued to the original form of payment.

    • Cancellation Policy: Orders can be canceled within 18 hours of placement, provided they have not yet been processed for shipping. Once an order has been shipped, it cannot be canceled.

Note: It is the responsibility of the customer to ensure that they are compliant with local laws regarding the purchase and use of our products. We reserve the right to modify our shipping and return policies at any time without prior notice. For more information or specific inquiries, please contact our customer service team.